Apple Pay FAQ

Apple Pay FAQ

  • How do I enroll my JHFCU Debit or Credit card in ApplePay?

  • Can I have both my JHFCU Debit and Credit card in ApplePay?

  • How do I make a purchase with ApplePay?

  • How do I know if a retailer offers ApplePay?

  • How is ApplePay more secure?

  • What is tokenization?

  • How fast will a transaction post if it’s made through ApplePay?

  • What happens if I have to return something paid for by ApplePay?

  • What happens if I have to dispute a transaction made through ApplePay?

  • Can I continue to use my plastic credit or debit cards if I suspend or remove my cards in Passbook?

  • What happens if lose my phone?

  • If I get a new phone, will my card be on file?

  • What should I do when I receive a new, renewed or replacement card?

  • I was asked for the last four digits of my credit card when using Apple Pay, and it does not work. What am I doing wrong?

  • What is a digital account number and why should I care?

  • Where can I use my digital account number – In-store or online?

  • Who utilizes digital account numbers?

  • Is the Apple Pay service available internationally?

  • Can I use Apple Pay to make contactless payments internationally?

  • Do I need to be connected to the internet?

  • Can I remove my digital account number stored on my Apple devices?

  • What information is stored about my purchases?

  • What if my physical Visa card is lost or stolen?

  • If I sell or give my Apple device to someone else, what will happen to the digital account information in the device?

  • Will I continue to earn loyalty or rewards benefits from my credit and debit card(s)?

  • What payment information will be on my receipt?