The best way to stop the payment is to contact the vendor who is submitting the request. But if they are unresponsive, you can request a one-time stop payment or a permanent stop payment of ACH debits. A one-time stop payment is used stop one specific payment for the date and amount you request. A permanent stop payment will cancel all future payments to that vendor payee. To request a one-time or permanent stop payment for automated debits, you will need to complete the Stop Payment Form
. PLEASE NOTE THAT DEPENDING WHERE THE ITEM IS IN THE PROCESSING, THE STOP PAYMENT REQUEST MAY NOT BE EFFECTIVE
. Contact our Member Service area for assistance at 410-534-4500.