Main Phone Numbers and TeleBranch 24

Local: 410-534-4500
Toll Free: 1-800-JHFCU-70 (1-800-543-2870) if calling outside the Baltimore metro area


Mailing Address

Johns Hopkins Federal Credit Union
2027 E. Monument Street
Baltimore, MD 21205


Fax Numbers

East Baltimore Branch: 410-342-1160
Loan Fax Line: 410-342-1161
Homewood Branch: 410-889-7303
Bayview Branch: 410-558-9037



E-mail Address: jhfcu-g@jhfcu.org*
Contact NCUA
Routing Number: 252076235

Credit Card/ATM/Visa Debit card

Credit Card Activation/PIN Selection & Change: 1-800-992-3808

Debit Card Activation: 1-800-466-0040 (for PIN changes, please visit a branch)


Lost/Stolen/Other Issues

During Business Hours: 410-534-4500 or 800-543-2870.
After Business Hours: Any issues you may have regarding your card can be addressed by calling 410-534-4500 or 800-543-2870.
  • For DEBIT/ATM Card, select menu option 5.
  • For Credit Card, select menu option 6.

 

 

*If you would like to send us general comments, questions, or concerns, please e-mail us at jhfcu-g@jhfcu.org (please do not include sensitive information, as this is not a secure email).

For secure messaging about your account, please log in to you account and select the "Contact Us" link.

If you would like to send us feedback about one of our employees or an experience you had at one of our branches, please fill out our Online Employee Comment Card.