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Routing Number: 252076235


 How would you like to get in touch with us?



Local: 410-534-4500


Toll-Free: 1-800-JHFCU-70



Account Verifications Fax Line: 410-889-7303

Member Service Request Fax Line: 410-558-9037





Visit us at one of our branch locations or one of our 30,000+ ATMs.


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Johns Hopkins Federal Credit Union

2027 E. Monument Street

Baltimore, MD 21205



[email protected]


*DO NOT include personal data. To discuss detailed account information, please login to your account online and select “Contact Us” to send a secure message.

Lost or Stolen Card: 410-534-4500 or 1-800-543-2870

During business hours: Press 6, then 2

After Hours: 855-735-0533

Activate Card or Select PIN: 1-800-992-3808

To Verify Visa Transaction after Receiving Text or Voicemail Alert: 833-735-1897


Important reminders:

  • Protect your account and card: Please note that JHFCU will never ask for your full Social Security Number, Card PIN, or CV2 code.  If you get a call asking for that information, it is most likely a scam. Click here for more details on how to protect your account and card.

  • Send us general comments, questions, or concerns: Please e-mail us at [email protected] (please do not include sensitive information, as this is not a secure email). For secure messaging about your account, please log into your account and select the "Contact Us" link.

  • Send us feedback: If you would like to send us feedback about one of our employees or an experience you had at one of our branches, please fill out our Online Employee Comment Card.