Credit Card/ATM/Visa Debit card
Activation/PIN Selection or Change: 1-800-992-3808
Lost/Stolen/Other IssuesDuring Business Hours: 410-534-4500 or 800-543-2870, press 2
After Business Hours: 410-534-4500 or 800-543-2870.
- For DEBIT/ATM Card, press 5.
- For Credit Card, press 6.
Please note that JHFCU will never ask for your full Social Security Number, Card PIN, or CV2 code. If you get a call asking for that information, it is most likely a scam. Click here for more details on how to protect your account and card.
EMV ChipOur Visa debit and credit cards feature an embedded microchip that provides additional safeguards against fraud.
Visa Online CheckoutSkip the lengthy checkout process and use Visa Online Checkout. It's easy, fast and secure, stored behind multiple layers of security, plus receive special deals via email.
Mobile WalletsAdd your JHFCU debit or credit card to popular mobile wallets including Apple Pay, Samsung Pay, and Android Pay. Make secure purchases in stores, in apps, and on the web using your smartphone, Apple Watch, or tablet.
Travel NotificationTo avoid the inconvenience of a blocked card while traveling, simply submit a Travel Notification Form.
Visa Purchase AlertsEnroll your JHFCU Visa debit and credit card to receive instant alerts via email or text for purchases based on the criteria you select.
Federal Trade CommissionThe FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. They conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities.