Credit and debit cards make payment easy, but unfortunately over the years have been targeted for fraud. Most of the breaches occur at retailers or their processing networks, systems we have no control over, but JHFCU offers several ways to help you keep your card secure. We encourage you to use these solutions to help protect your card and account.
Lost or Stolen Card: 410-534-4500 or 1-800-543-2870
During business hours: Press 2
After business hours: Press 5 for ATM/Debit card or press 6 for credit card
Activate Card or Select PIN: 1-800-992-3808
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EMV Chip
Our Visa debit and credit cards feature an embedded microchip that provides additional safeguards against fraud. -
Visa Online Checkout
Skip the lengthy checkout process and use Visa Online Checkout. It's easy, fast and secure, stored behind multiple layers of security, plus receive special deals via email. -
Mobile Wallets
Add your JHFCU debit or credit card to popular mobile wallets including Apple Pay, Samsung Pay, and Android Pay. Make secure purchases in stores, in apps, and on the web using your smartphone, Apple Watch, or tablet. -
Card Alerts and Controls
Enroll your JHFCU Visa debit and credit card to receive instant alerts via email or text for purchases based on the criteria you select. -
Federal Trade Commission
The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. They conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities. -
Cardholder Fraud Education
The fraud department will contact you by text, phone, or email regarding suspicious transactions. Find out more about what they ask for and what they don't so you can spot a fraudster.