Debit/Credit Card Security

Credit and debit cards make payment easy, but unfortunately over the years have been targeted for fraud.  Most of the breaches occur at retailers or their processing networks, systems we have no control over, but JHFCU offers several ways to help you keep your card secure.  We encourage you to use these solutions to help protect your card and account.

Credit Card/ATM/Visa Debit card

Activation/PIN Selection or Change: 1-800-992-3808

Lost/Stolen/Other Issues

During Business Hours: 410-534-4500 or 800-543-2870, press 2

After Business Hours: 410-534-4500 or 800-543-2870.
  • For DEBIT/ATM Card, press 5.
  • For Credit Card, press 6.

Please note that JHFCU will never ask for your full Social Security Number, Card PIN, or CV2 code.  If you get a call asking for that information, it is most likely a scam. Click here for more details on how to protect your account and card.

  • EMV Chip

    Our Visa debit and credit cards feature an embedded microchip that provides additional safeguards against fraud.

    More Info about EMV Chip

  • Visa Online Checkout

    Skip the lengthy checkout process and use Visa Online Checkout. It's easy, fast and secure, stored behind multiple layers of security, plus receive special deals via email.

    More Info about Visa Online Checkout

  • Mobile Wallets

    Add your JHFCU debit or credit card to popular mobile wallets including Apple Pay, Samsung Pay, and Android Pay. Make secure purchases in stores, in apps, and on the web using your smartphone, Apple Watch, or tablet.

    More Info about Mobile Wallets

  • Travel Notification

    To avoid the inconvenience of a blocked card while traveling, simply submit a Travel Notification Form.

    More Info about Travel Notification

  • Visa Purchase Alerts

    Enroll your JHFCU Visa debit and credit card to receive instant alerts via email or text for purchases based on the criteria you select.

    More Info about Visa Purchase Alerts

  • Federal Trade Commission

    The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. They conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities.

    More Info about Federal Trade Commission