DeposZip FAQ

  • What is DeposZip?

  • Do I have to purchase special software to use DeposZip?

  • What are the minimum system requirements necessary to use DeposZip?

  • Can I use any home scanner?

  • How do I access DeposZip on my mobile device?

  • How do I access DeposZip on my computer?

  • Can any type of check be scanned for deposit?

  • When will my deposit be credited to my account?

  • Do I need to include a deposit slip with my scanned check deposit?

  • How many checks can be included in one deposit? Can multiple deposits be submitted each day?

  • How much is the deposit limit?

  • What fees are charged to use DeposZip services?

  • What type of accounts can I scan deposits into?

  • What should I do with the check once it has been scanned?

  • I scanned my check and clicked on continue and an hourglass is tumbling but nothing is happening. What's wrong?

  • What if I encounter problems when the credit union is closed?

  • If I have questions, where can I go to receive help?

  • How do I get a copy of my deposit?

  • How long can I view my deposit history?

  • The time on my computer and the time on my deposit do not match, is something wrong?

  • How much time do I have to scan my deposits?

  • I am trying to scan the back of my check and continue to receive an Image Quality Error, Image Too Light. What can I do?

  • I have scanned the front and back of my check but it is giving me an error message that the size of the back and the front of the check do not match. How can I fix this?