Ca$hPerks FAQ

Ca$hPerks FAQ

  • Can the joint owner on my account access CashPerks as well?
    Yes, joint owners have access to activate and redeem rewards as long as they have an active JHFCU Visa Debit Card on the account. Note, whoever redeems the reward first will see the offer convert to “earned”—it cannot be used separately by both owners.
  • Can the merchant see my personal information?
    No, JHFCU does not provide any personal information to merchants. Your debit card is associated with an anonymous number—the credits from that number are then matched to your Online Banking account in a secure server. 
  • What happens if my Checking account is closed?
    If your Checking account is closed before your Ca$hPerks cash back reward from the prior month is credited to your account, the cash back reward for that month and any earned during the current month will be forfeited. If your account was closed due to fraud and re-opened under a new number, we will transfer the pending rewards.