Online Banking FAQ
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What functions are available through Online Banking Account Access?
You can conduct transfers, view transactions, verify cleared checks, view account history, receive online statements, make check withdrawals, make deposits (via DeposZip), pay bills electronically via online Bill Payment, access MoneyMap, apply for loans, and much more.
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How can I find my account number within Online Banking?
There are several ways to find your account number within Online Banking. You can go to:
- Online Services > Direct Deposit Information
- Online Services > E-Statements (or by viewing your paper statements)
- Accounts > Export Activity (this puts the account number on the top of the file
- Online Services > Check Request – displays account number
- Online Services > Check Copy – displays account number.
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Is Online Banking safe?
Yes, our Online Banking system is safe, secure, and reliable. The system will accept three (3) invalid password attempts before locking the account. As an additional security measure, JHFCU requires a captcha code and Multi Factor Authentication before you are able to access your account. We advise you not to share your password with others, or to keep it in any place readily accessible to others.
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Can I make deposits with my mobile device?
Yes! To make deposits with your mobile device, download our JHFCU app from the app store and get started with DeposZip—our innovative, on-the-go method of depositing checks. Learn more here.