UChoose Rewards FAQ

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UChoose Rewards FAQ

  • How can I tell if I have a Rewards card?
    If you view your account in Online Banking, the credit card will be listed as Rewards Visa Card. The card itself will also have the word "REWARDS" on it. Additionally, your monthly statements will reflect if your card is a Rewards card. 
  • How can I check my point activity?

    To view your point activity history, simply navigate to the Point Details page on the UChoose site. Please note that it may take up to 30 days for transactions to reflect on this page. If you don't see points from a qualified transaction after this period, feel free to reach out to the contact information listed on the Contact Us page for assistance.

  • Do Rewards points expire?
    Yes, Rewards points will expire after three years or 1,095 days if not redeemed for merchandise. You will receive a 90-day warning email prior to point expiration. 
  • Can I share points with family members?
    Yes, all cards linked to the same account automatically earn points together. In addition, if you have multiple accounts with us, you can link them together to earn rewards faster. Just visit the Preferences page in the UChoose site to link more accounts to your program.
  • Can I return my redemption item?
    Some redemption items can be returned and some cannot. You do not receive the previous points spent upon returning your item. To understand the various redemption policies and processes, please review the UChoose Program Terms and Conditions. 
  • What happens to my Rewards points if I cancel my card?
    Once your credit card has been canceled, you will no longer have access to your points or rewards.
  • What will happen to my points if my card is lost or stolen?
    If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on the website with your new card.