If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on the uChoose website with it.

Once your credit card has been canceled, you will no longer have access to your points or rewards.

Some redemption items can be returned; others cannot. Keep in mind, you don’t receive the points you previously earned upon returning your item. To understand the various redemption policies and processes, please review the uChoose Program Terms and Conditions.

Yes, all cards linked to the same account automatically earn points together. In addition, if you have multiple accounts with us, you can link them together to earn rewards faster. Just visit the Preferences page in the uChoose site to link more accounts to your program.

Yes. Rewards points will expire after 3 years (1,095 days) if not redeemed for merchandise. You will receive a 90-day warning email before point expiration.

To view your point activity history, simply navigate to the Point Details page on the uChoose site. Please note that it may take up to 30 days for transactions to reflect on this page. If you don't see points from a qualified transaction after this period, feel free to reach out to us for assistance.

If you view your account in Online Banking, the credit card will be listed as a Rewards VISA® Card. The card itself will also have the word "REWARDS" on it. Additionally, your monthly statements will reflect whether your card is a Rewards card.