Online and Mobile Security Tips

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We support TLS (Transport Layer Security) 1.2.

TLS is a set of rules that provides security between computer applications. If the browser or device trying to access Online Banking/Mobile Banking does not support TLS 1.2 access will be denied. 

Browser Impact
  • Internet Explorer running on systems with operating systems older than Windows 7 will be impacted.   
  • Windows 7 devices running older versions of IE (8, 9, 10) and Windows 8 devices running IE 10 can support TLS 1.2, but don’t by default – users will be required to change browser settings.   
    • Instructions on how to do this can be found here.
  • Windows 10 devices running IE 11 or Edge support TLS 1.2 with no required changes.

Android Devices OS Impact

  • Android OS versions prior to 4.4.2 do not support TLS 1.2.  – Users will not be able to use their device for Mobile Banking. 

Test browser capability and TLS FAQs:

Tips to increase your online security:

  • Do not use your Social Security number (full or partial) as a User ID or password as login credentials.
  • Create complex passwords 8 or more characters that include upper and lowercase letters, numbers and symbols.    
  • Do not reuse the same User ID and password for different sites.
  • Be mindful of the personal information you share on social platforms such as Facebook.
  • Approach with caution messages sent via social networking sites containing links as this is another method used to steal your data.
  • Update your device operating system, browsers and apps to the latest versions.
  • Install a firewall and antivirus software and keep them up to date.
  • Back up your data!

Tips to increase your mobile security:

  • Use the screen lock on your mobile device for an added layer of security and set it to lock after a certain period of time.
  • Update your device operating system, browsers and apps to the latest versions.
  • Turn off Bluetooth when you are not using it.
  • Be cautious when using public Wi-Fi – especially if you are conducting financial transactions.
  • Use an official app store (Ex: Google Play and Apple’s App Store).
  • Don’t jailbreak/unlock your phone – you will lose built-in security.