We support TLS (Transport Layer Security) 1.2.
TLS is a set of rules that provides security between computer applications. If the browser or device trying to access Online Banking/Mobile Banking does not support TLS 1.2 access will be denied.Browser Impact
- Internet Explorer running on systems with operating systems older than Windows 7 will be impacted.
- Windows 7 devices running older versions of IE (8, 9, 10) and Windows 8 devices running IE 10 can support TLS 1.2, but don’t by default – users will be required to change browser settings.
- Instructions on how to do this can be found here.
- Windows 10 devices running IE 11 or Edge support TLS 1.2 with no required changes.
Android Devices OS Impact
- Android OS versions prior to 4.4.2 do not support TLS 1.2. – Users will not be able to use their device for Mobile Banking.
Test browser capability and TLS FAQs:
- Test the TLS capability of your browser: https://www.ssllabs.com/ssltest/viewMyClient.html
- More information regarding compatibility can be found here: https://en.wikipedia.org/wiki/Transport_Layer_Security
Tips to increase your online security:
- Do not use your Social Security number (full or partial) as a User ID or password as login credentials.
- Create complex passwords 8 or more characters that include upper and lowercase letters, numbers and symbols.
- Do not reuse the same User ID and password for different sites.
- Be mindful of the personal information you share on social platforms such as Facebook.
- Approach with caution messages sent via social networking sites containing links as this is another method used to steal your data.
- Update your device operating system, browsers and apps to the latest versions.
- Install a firewall and antivirus software and keep them up to date.
- Back up your data!
Tips to increase your mobile security:
- Use the screen lock on your mobile device for an added layer of security and set it to lock after a certain period of time.
- Update your device operating system, browsers and apps to the latest versions.
- Turn off Bluetooth when you are not using it.
- Be cautious when using public Wi-Fi – especially if you are conducting financial transactions.
- Use an official app store (Ex: Google Play and Apple’s App Store).
- Don’t jailbreak/unlock your phone – you will lose built-in security.