Enrolling is easy. To begin, go to the Apple App Store or Google Play store and search for “Johns Hopkins Federal Credit Union”, or “JHFCU”. The app is free, so tap “Free” to purchase it, and then tap “Install App” (for Apple devices, you will need to enter your Apple ID password).
- Once the app loads, tap on the icon to open.
- Enter your account number and password (a message will appear asking for an activation code).
- Retrieve your activation code from your email – the activation code is sent to the email address that is one file at JHFCU.
- Enter this code in the mobile app.
Note: JHFCU currently offers apps for Android and Apple, including iPads. We also offer a mobile-ready online banking site (just log in at jhfcu.org from your phone’s browser) for those who do not have these devices, or who do not wish to download the app.
Once the app is downloaded and activated with the code, you will be able access your account. You simply log in with the User ID and Password that you use in Online Banking. Note, you can have your phone “remember” your User ID—this may be a security risk though. You will have to enter your Password every time you log in. The app will log you out after a period of inactivity. If you are activating an additional account, just following steps 1-4 for that account number.
If you activate 2 accounts, the app won’t be able to remember and present both User IDs—it will default to the last one you "remembered."
If you wish to delete the app, follow your devices delete process.